CUSTOMER CARE

Customer Care Policy at Advendore Ltd, we are committed to providing exceptional customer. Our goal is to ensure that every customer has a positive shopping experience. If you any questions or concerns, our customer care team is here to help. You can reach us via email at support@advendore.com and we will respond promptly to assist you. We value your feedback and are dedicated to resolving issues to your satisfaction. Thank you for choosing Advendore Ltd!

At Advendore Ltd, we respect your privacy and are committed to keeping your personal information safe when you shop with us.

Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, delivery address, telephone number and payment or order details. We only collect information that is reasonably necessary to provide our services.

How We Use Your Information

Your information may be used to:

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• Process and deliver your orders

• Provide customer support

• Manage payments and refunds

• Communicate with you about your orders

• Improve our website and services

• Meet our legal and regulatory obligations

We do not sell your personal information to third parties.

Payment Security

Payments are processed through secure payment providers. Advendore Ltd does not normally store your full payment card details. We take reasonable steps to protect your information against unauthorised access, loss or misuse.

Cookies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our site and improve your shopping experience. Where required, we will ask for your consent before using non-essential cookies.

Children’s Safety

The Adventures of Butler is a family-friendly brand. However, purchases from our online shop should be made by an adult or with the permission and supervision of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

Third Parties

We may use trusted third-party services, such as payment processors, delivery companies, website providers and analytics services, where necessary to operate our business. These providers may process information on our behalf and are expected to handle it securely.

Your Rights

Depending on your circumstances, you may have rights to access, correct or request deletion of your personal information, as well as other rights under applicable UK data protection law.

If you have any questions about how we use your information, please contact us through the contact details provided on our website.

Advendore Ltd
The grown-up side of Adventure Woods.

Our team will review your inquiry and get back to you within 48 hours

We look forward to the possibility of working together! 

Credit / Debit Cards
 

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